FAQs
What Shipping Methods Are Available?
We offer three convenient shipping methods:
- Doorstep Delivery: Our courier partner will deliver your product directly to your doorstep for added convenience.
- Pickup Option 1: Choose to collect your item from a designated pickup location of your choice.
- Pickup Option 2: Opt for self-pickup at one of our designated stores for a seamless and flexible experience.
How Long Will it Take To Get My Package?
We prioritize our customers' satisfaction by striving to deliver your package within a speedy timeframe of either one day or a maximum of two days. Your convenience is our commitment.
How Do I Track My Order?
To monitor your order on the Max & Max website, kindly click on the chatbot button located at the bottom right-hand side of the page. Once the chatbot is open, select the "Order Tracking" option. Provide your email address and tracking ID to retrieve the latest information on your order status.
Do I Need A Account To Place Order?
No account creation is required to place an order with us. You have the flexibility to make a purchase without the need for an account. Simply proceed with your order hassle-free.
What is the Refund Policy?
To check our Refund Policy Please visit this PAGE
What is the warranty policy?
To check Max & Max warranty policy please visit this PAGE
How Do I Place an Order?
To purchase your favorite product, simply choose it and proceed by clicking the "Direct Buy Now" button or add it to your cart. Fill in the necessary information in the provided columns, and once completed, proceed to place your order with us. It's a straightforward process for a seamless shopping experience.
How Should I to Contact if I Have Any Queries?
To get in touch with us, visit the "Contact Us" page and fill out the form. Alternatively, you can reach us via email at ecommerce@mobogenie.ae or give us a call at +971 4 546 2322. We're here to assist you!
How can i apply for a job in Max & Max.
To submit your job application, kindly visit our Careers Page. We look forward to reviewing your qualifications and considering you for potential opportunities within our team.
