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  • Welcome to the maxandmaxonline.ae
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Welcome to maxandmaxonline.ae, operated by Tecnovate Electronics Trading LLC. We respect your privacy and protect your personal information. This page explains what we collect, how we use it, when we may share it, and the choices available to you.

Last updated: 28-10-2025
Max & Max brand logo Tecnovate / Company logo
maxandmaxonline.ae
Operated by Tecnovate Electronics Trading LLC
Minimal collection

We only collect what’s needed to provide our services and fulfill your orders.

Your choices

Opt out of marketing anytime and access/correct your data for free.

Security first

We use encryption, firewalls, and identity checks to protect your information.

1) Scope & Acceptance

By visiting our site directly or through another site, you accept the practices described in this Privacy Policy.

Data protection is a matter of trust. We only use your name and related details in accordance with this Policy and for relevant purposes.

You can browse our site without providing personal details. We cannot identify you unless you log in to your customer account.

2) Data We Collect

We may collect information when you place an order or use our services, including:

  • Identity & contact: title, name, gender, date of birth, email, phone, and addresses
  • Order & payment details: payment method (e.g., card or bank) and transaction info
  • Account activity: login status, order history, preferences

We retain information only as long as required by law or for the purposes collected.

3) How We Use Data

  • Process orders, payments, deliveries, and returns
  • Provide account access and customer support
  • Improve site layout/content and personalize experience
  • Perform analytics, research, and service improvement
  • Send product/service information (with your consent; opt out anytime)
We may share your name and address with delivery partners (e.g., couriers) to fulfill your order.

4) Order Details & Passwords

Your order details may be stored but are not directly retrievable by us for security reasons. Access them via your account page.

You are responsible for keeping login details confidential. We are not liable for password misuse unless caused by our fault.

5) Surveys, Research & Marketing

We may conduct opinion/market research. Responses are anonymized and stored separately from contact details.

You may receive information about our products, promotions, or partners. Click unsubscribe in any email to opt out.

6) Competitions

Competition data is used to notify winners and promote offers, subject to the specific terms of each competition.

7) Third Parties & Links

We may share data within our group companies and with service providers (deliveries, payment processing, analytics, marketing support).

We may exchange information to prevent fraud and reduce credit risk. If we sell our business, databases may transfer lawfully.

Our site may include third-party ads or links. Their privacy practices/content are not our responsibility.

8) Security

We maintain technical and organizational measures to protect your data (secure servers, firewalls, encryption, identity checks).

We may request proof of identity before disclosing personal information.

Cookies

Cookies are small text files stored in your browser that help our site work (e.g., basket, login). Some features require cookies to be enabled.

We use cookies only for convenience and service quality, not to store sensitive personal data. You can block cookies in your browser, but some site functions may not work.

Learn more at allaboutcookies.org.

Analytics (Google Analytics)

We may use Google Analytics to understand website usage. Google uses cookies and may process data on servers in the United States.

You can prevent analytics cookies via your browser settings or tools provided by Google. By using our site, you consent to processing as described.

Your Rights
  • Access: Request a copy of personal data we hold about you.
  • Rectification: Ask us to correct inaccurate or incomplete data.
  • Marketing Opt-Out: Unsubscribe from marketing at any time.
  • Deletion/Restriction (where applicable): Request deletion or restriction per local laws.

To exercise your rights, contact us at shopify.orders@tecnovate.ae.

Contact & Controller

Controller: Tecnovate Electronics Trading LLC

Email: shopify.orders@tecnovate.ae

Facebook: facebook.com/csmaxandmax/

Questions about this Privacy Policy or your data?

Email our Privacy Team
If we make material changes to this policy, we will post an updated version with a new “Last updated” date.